National AIDS Helpline
(Ucingo Losizo LweNgculazi)
Confidential HIV and AIDS information, support, and referral through LifeLine South Africa’s national AIDS helpline. Call toll-free from anywhere in South Africa.
- Toll-Free Call 0800 012 322
LifeLine South Africa
The TouchPoiint Network is powered by LifeLine South Africa - connecting underserved communities with trusted counselling and crisis support.
Mental and Emotional Health for All
National counselling lines you can trust
LifeLine South Africa operates national helplines that communities can reach by phone. Below are the counselling services available through the Counselling Services Centre - with English and isiZulu naming so people can recognise the support they need.
National Stop Gender Violence Helpline
(Ucingo Lukazwelonke Lokumisa Udlame Lobulili)
A product of LifeLine South Africa. The Stop Gender Violence toll-free helpline supports people affected by gender-based violence with counselling, guidance, and pathways to further help. Call the national toll-free number for support.
- Toll-Free Call 0800 150 150
National Trauma and Crisis Line
(Ucingo Lwezinhlekelele Nezimo Eziphuthumayo)
For trauma, crisis, and urgent emotional support, LifeLine’s National Trauma and Crisis Line (also known as the National Counselling Line) provides trained counselling support. The voice line is a Maxi-Call service charged at a national rate.
- Maxi-Call Charged at a national rate 0861 322 322
How this connects to The TouchPoiint Network
Through The TouchPoiint Network, communities in townships and informal settlements gain free mobile pathways to vital support and essential information - including LifeLine’s counselling services. Together we help people get help, stay informed, and build stronger communities.